We want you to be completely satisfied with your purchase from [webshop name]. If for any reason you are not satisfied with your purchase, we are happy to offer a return and refund policy to assist you.
Return Policy: - You can return your purchase within 14 days of receiving the product. - The product must be returned undamaged and in the original packaging. - The product must be complete with all accessories and manuals. - Custom products and digital products are not eligible for returns.
Refund Policy: - After receiving your returned product, Stobe.nl will inspect the product to determine whether it is eligible for a refund. - If the product is eligible for a refund, [webshop name] will refund the purchase amount via the same payment method you used for your purchase. - Stobe.nl will not reimburse shipping costs unless the product is defective or damaged.
Returns process: - Please contact our customer service at stobe.ecommerce@gmail.com to initiate your return. - Once your return has been approved, we will send you a return label for returning the product. - Pack the product carefully in the original packaging and include the accompanying accessories and manuals. - Take the package to the nearest post office and ship it to the return address we gave you.
If you have any questions about our return and refund policy, please feel free to contact our customer service team at stobe.ecommerce@gmail.com or +31640133903. We are always ready to help you.